Deze online-enquête wordt uitgevoerd door Meridian West, een onafhankelijk onderzoeksbureau, in opdracht van BDO.
What is a customer-focused organisation about?Companies may offer the most innovative products or exceptional services, if customers don’t feel valued or have a self-proclaimed terrible experience, they won’t come back.
Is your organisation operating in an agile way? Or are you still relying on a traditional waterfall method? Nowadays, organisations are continuously challenged to satisfy their customers’ needs whilst optimising the trade-off between time, cost, efficiency, quality and risk.At BDO, we have worked...
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Is your organization sufficiently protected against cyber-attacks? What are the most important cyber risks of your organization? And will your organization be able to adequately respond in case of a cyber incident?It takes about 10 minutes on average to respond to the 25 questions of this self...