Customer-driven innovation
E-Crane’s customer-centric approach makes it stand out. Innovations, often arise from clients’ immediate needs, such as for instance their floating cranes. This close collaboration approach allows the company to continuously improve and innovate. ‘We listen to our clients and their feedback helps us further develop our products,’ said Lieven. The company also has a strong focus on sustainability with efficient cranes that minimise energy consumption. This is a key advantage in bulk transhipment.
Personal approach
As a family business, our lines of communication are short and we are heavily involved at all levels. ‘We have an eye for the human side, both within the company and with our clients,’ said Isabeau. The personal approach makes E-Crane not only successful, but well liked by clients and co-workers. Flexibility and quick decision-making mean co-workers are more likely to be given responsibility and involved in challenging projects. This is often much more difficult at larger companies.
International yet local
E-Crane remains anchored locally despite increasingly targeting the international market. For example, they invest in local projects and support the community in Poland where they have their own production site. This combination of local commitment and international growth makes the company an example of sustainable and responsible business.
Future-oriented and sustainable
Tycho and Isabeau look to the future with confidence. ‘If possible, we want to keep the business within the family and keep innovating,’ said Tycho. E-Crane has laid a solid foundation for further expansion due to its strong focus on product development, after-sales support and sustainable growth. Besides the harbour cranes, the company also builds for wind turbine towers. So it contributes to green energy production. This keeps E-Crane relevant in both traditional and sustainable industries.
E-Crane is a family business with a global vision. They won their place in the international market with their customer-centric innovation, personal commitment and a strong focus on sustainability. Its rich history and clear plans for the future ensure the company continues to grow without losing sight of their core values. It is a perfect example of a family business successfully integrating a sustainable way of working into their operations.
