IT Organisation Optimisation

Transform your IT from cost centre to strategic enabler

Upgrade your IT governance today

Streamline and integrate your IT operations to achieve higher agility, compliance, and cost efficiency.  

Many organisations struggle with overloaded IT teams, unclear governance, a disconnect from the business, and rising costs. You might be facing similar challenges - technology investments that don't align with business objectives, duplicated efforts across departments, or support processes that slow rather than enable growth. 

These issues often arise from IT operating models that haven't evolved with your business. What worked five years ago probably won’t give you the same competitive advantage today. The solution isn't simply adding more resources or implementing another framework, you have to fundamentally rethink how IT serves your organisation. 

Our structured, pragmatic approach to IT organisation optimisation helps you identify and address these challenges systematically. We assess your current IT maturity, analyse gaps in processes and capabilities, and design support models that align with your evolving business needs. The focus remains on practical improvements that deliver measurable results. 

What we deliver:  

  • Tailored IT processes designed for your specific context and a clear governance framework that enable better decision-making  
  • Actionable insights into skill gaps, workflow inefficiencies, and opportunities for tool consolidation  
  • An implementation roadmap that balances quick wins with sustainable long-term improvements

The result? Your IT organisation becomes faster, leaner, and more aligned with business priorities - transforming from a necessary cost into a driver of competitive advantage.

How BDO can help

Your organisation receives a comprehensive assessment of your IT operations against established frameworks like COBIT and ITIL. This structured evaluation reveals exactly where inefficiencies hide, which risks need attention, and what opportunities for improvement exist.  

You'll have the objective insights needed to make confident transformation decisions. No more guessing about where to focus your efforts. 

Your IT team's workflows become transparent through our detailed, tailor-made analysis. You'll see precisely where overload occurs, which responsibilities overlap unnecessarily, and what critical skills are missing. This clarity shows you exactly where team structures or processes should evolve to better support business objectives - eliminating the frustration of knowing something is wrong without understanding what or why. 

Our approach allows your organisation to optimise workflows, establish clear roles and responsibilities, and implement governance structures tailored to your size and complexity. Whether your IT resources are centralised or distributed across departments, you'll receive practical solutions that are effective within your specific context. The outcome is enhanced efficiency and effectiveness, with flexibility to adapt agile practices without forcing you into generic frameworks. 

Your transformation journey becomes clear through a pragmatic roadmap balancing quick wins with strategic improvements. Early victories, such as streamlined ticketing or aligned SLAs build momentum while longer-term initiatives like business/IT integration or tool consolidation deliver sustained value. Each phase comes with specific success metrics, so you always know if you're on track. 

Your teams gain the skills and confidence to sustain improvements in the long-term. Through guided implementation support, your people learn new ways of working that stick. The operational improvements you achieve remain measurable and sustainable - not just temporary fixes that fade when consultants leave. 

Get in touch with our 
IT Organisation Optimisation expert(s)

No matter the challenge or curiosity, we're here to support your business journey. 
Send us your questions, and our experts will provide the answers you need.