Organisation innovation and development

Together with BDO, develop an organisation model that is guaranteed to be fit for purpose.

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Organisations of all sizes and in every sector face a wide range of organisational challenges, which can be more critical and urgent in one phase than in another due to crises (as we have experienced in recent years), competitive pressure, technological and regulatory evolutions, you name it.  

It requires intelligence, often creativity and always resilience to find the right organisational solutions to win the war for talent, to provide the right working environment for your employees, to effectively achieve your strategic objectives, to successfully make a hybrid working model work and to overcome numerous uncertainties. 

So count on BDO - the experienced, pragmatic partner to help you realise your ambitions and address your challenges through organisation development and innovation, so that your organisation definitely has the necessary agility and your managers and employees definitely know and take on their roles and responsibilities. 

We offer this not only for small-scale organisation development initiatives but also for large-scale, far-reaching reorganisation programmes. Or for the complex management of all elements of an M&A integration programme. Or to improve tools, policies and processes for hybrid work. And to develop an organisation culture as a cornerstone for business performance, transformability and employee engagement. 

How BDO can help

Get the necessary inspiration and support to define your HR strategy as well as the roadmap to make it happen. A perfect fit for your business strategy. 

Analyse your current organisational model and performance gaps and define and implement a new model with innovative principles and practices which will let you achieve your strategy in the best possible way. 


Together with your management and teams, develop an improved performance management system (with processes and tools) and guide them in implementing a solid performance process and culture.  

Assess current service performance levels and develop a client-centric improvement programme.

Our Organisation Innovation and Development services

HR strategy and vision development

  • Assess your current HR strategy and policies 
  • Research sector (and other) trends and challenges 
  • Consult stakeholders (e.g. internal and external customers or partners) 
  • Define success criteria (KPIs) and establish monitoring basics  
  • Define and support the strategy implementation roadmap 

HR service and process optimisation

  • Set up and execute an organisation and process improvement programme for your internal HR service model 
  • Analyse the service model and business process and develop an improvement approach to establish the ‘to be’ service levels and HR processes (both strategic and operational HR processes) 
  • Train and coach to implement the updated HR processes 

Organisation design

  • Analyse your current organisation model and performance gaps 
  • Define the organisation design principles, which will also be necessary in the future to implement the strategic plan and achieve the strategic ambitions and goals 
  • Integrate insights from innovative frameworks, models and methods, for an organisation development that is fit for purpose 
  • Draw up the blueprint of your organisation (target operating model) and validate it with stakeholders. In this way we build the foundation for a solid transformation approach. 
  • Develop a detailed design of the operational model (structures, roles and responsibilities, information and communication processes, team dynamics) and define an appropriate implementation roadmap 

Organisation development

  • Plan and carry out the activities from the detailed design and the other necessary actions for implementation, in order to put the validated blueprint of the organisation into practice. And also do everything necessary to make the new or adjusted operational model work effectively: 
    • Define roles and responsibilities, job crafting and job management 
    • Update and implement governance and decision-making processes 
    • Design and implement the new structure of the organisation and the teams in detail 
    • Implement new meeting structures and team agreements 
    • Take initiatives to reinforce the mindset and behaviour in the right direction 
  • Align the organisational objectives with the measures, skills, competency requirements, development plans and deliverables to which your employees agreed  
  • Assess the current performance management system, looking for all key drivers of a strategic performance culture: 
    • Objectives (collective and individual) 
    • Feedback culture 
    • Performance processes and tools 
    • Meeting structures 
    • Performance leadership 
  • Develop a fit-for-purpose performance management improvement programme together 
  • Provide individual and team coaching to implement this performance management improvement programme 
  • At BDO we have built up considerable knowledge and experience in organisation innovation and development. With this, we support your growth in this matter, not only through projects and advice but also with high-quality learning solutions. In this way, you increase maturity and anchor valuable know-how within your organisation.  
  • Talent development, upskilling and reskilling: together with your L&D specialists, we design, create and deploy customised blended learning tracks. With maximum impact on your employees’ knowledge and skills, thanks to the right content and approach. 
  • For several topics, e-learning can be a good solution, possibly in combination with other didactic elements in a blended learning track. Our experienced professionals create high-quality e-learning sessions that can be offered and followed up on your or BDO’s e-learning platform. 

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